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Privacy Policy

Bioprogram - Protecting your data is important to us

We would like to inform you that we collect and use your personal information and personal data in compliance with the new European Union General Data Protection Regulation, which applies from 25 May 2018;

We collect and use personal information to better understand your needs and serve you more effectively. Your personal data is collected, processed and transferred only to the extent compatible with these purposes and based on the principles of fairness, lawfulness and transparency;

We process your data because their processing is necessary for the implementation of the purchase contract that we have with you and that you agree to enter into with us when you register in our online store and when you agree to the General Terms and Conditions and place your purchase order.

In order for us to accept and process your order correctly, you must provide us with the following personal data:

  • Name and surname
  • Address for delivery
  • Contact phone
  • Email 

We will use your data (obtained online or over the phone when you place your order in person) to administer your registration as a user, to manage your product purchases and to respond to your enquiries;

The personal data listed above that you have provided will not be processed and used for other purposes, nor provided in any form to any third parties, except as required by law.

If you, as an interested individual, wish to obtain more information about the processing of your personal data or to exercise your individual rights regarding their use and protection, you may contact the administrator of our website at the following email: sys@bioprogramme.bg, as well as at the telephone numbers indicated in the contacts section. It is important to know that you have the right to access, correct or delete your personal data from the Bioprogram online store.

Tools related to the Regulation (GDPR)

You can use these links to download any data we hold about you and use to improve our services.

➥ Download all requests related to the Regulation
➥ Personal information
➥ Reserved addresses
➥ Orders

You can use this link to download a report that contains your personal data.

➥ Download the report

Right to be forgotten

Use this option if you want to intercept all data (including personal data) from our store. Please note that this process will delete your account making it unusable!

➥ Request for deletion of personal data